Rebuilding mobile banking for two million customers.

Commerzbank was rebuilding its banking app as more customers moved from branches to mobile. It needed to make everyday banking and self-service easier for people with very different levels of financial confidence.

At Neugelb, I led UX and UI work across the app. I also helped maintain the design system and improve how the design team worked as the studio grew from four people to more than 80 across disciplines.

We made common banking tasks easier to find and understand, reduced visual complexity and created reusable patterns for a team of more than 13 designers. The system kept the app consistent as more teams contributed to it.

The app reached more than two million users. A shared design system supported more than 13 designers working on the mobile experience.